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Technical

Will my website be available at all times?

Yes.  All websites maintained by Web Services Made Simple are hosted using a 3rd party website host.  Multiple redundant servers are used for hosting, enabling maintenance activities to be carried out without affecting the availability of the website.

Category: Technical

What are your backup and restore capabilities?

All websites maintained by Web Services Made Simple make use of other companies to host websites.  The hosting arrangement provides secure hosting and constant availability by using multiple redundant servers.  The content of the website is backed up on a weekly basis and should a disaster occur at the hosting datacentre – backup copies can be restored within 24 hours.

Category: Technical

I would like to process payments through my website.  Can I get an eCommerce website?

eCommerce – the ability to purchase or pay bills through a website falls under the Custom website build offered by Web Services Made Simple.  It is not a standard website build feature.  A separate project quote would be needed based on the complexity of requirements.

Category: Technical

Can I link to Social Media?

All websites produced by Web Services Made Simple come with links to social media, (eg. Facebook, Twitter, Instagram, Pinterest etc.).  So long as the group has an account with the social media entity, the link can be made.  Please note that social media accounts are not created or maintained by Web Services Made Simple.

If your group is just starting out by creating a website, it is recommended that social media accounts be left for later, as it does take time and dedication to operate them effectively.

Category: Technical

What is SEO?

SEO stands for Search Engine Optimisation.  When keywords are typed into an internet search engine, (eg. Google, Yahoo, Bing), a list of websites are returned based on these keywords according to the selection algorithm of the search engine, usually based on popularity and the number of links to other sites.  SEO is the process of improving the ranking of websites so that they appear closer to the top of the results list.  In a commercial environment it takes time and money to optimise sites so that they climb the rankings.  For volunteer and non profit organisations this is less of a concern as generally the combination of suburb and scouts in a search engine will already be optimal to return the desired website.  When building your website, a range of searchable keywords will be included to direct searches to your site.

Category: Technical

How secure is my data / information?

By the nature of the websites built and maintained by Web Services Made Simple all information contained should be available to the public.  Any sensitive information should not be stored on the website.  The domain registration will require the contact details from a member of the group and group contact information will be available on the website.  This normally does not pose any risk of spam attacks.

Category: Technical

What is the software platform Web Services Made Simple uses?

At Web Services Made Simple websites are built using WordPress (https://wordpress.org/).  WordPress is a well established blogging tool, publishing platform and Content Management System all rolled into one.

WordPress is:

  • Widely used
  • Constantly updated
  • Has a large user base (over 60 million users worldwide)

WordPress is an open source platform so there are no propriety software costs to pass on to the customer.  WordPress easily integrates with social media platforms – facebook, twitter, Instagram etc. should they be used.

Category: Technical

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